FREE DELIVERY OVER $150. COVID - 19 POSTAGE DELAYS EXPECTED

COVID - 19 UPDATE


 WAITLISTS ARE NOW CLOSED.

THANK YOU FOR UNDERSTANDING 

 


We are delighted to announce we have a scheduled opening date! We will see you in salon from October 28th! YAY!!!

The waitlist procedure was a wonderfully structured and fair initiative to ensure when time came to start booking everyone in, we were able to do so diligently and had all the information we needed.

Over 1275 appointments were missed during our 15 week closure; and while we strive to ensure we can accommodate everyone (and then waitlist 2 & 3 entries), we knew this task would be difficult when there is only 6 weeks before the end of the year.

Please be patient and understanding during this time, the universe has dealt us extremely hard cards this year and we are working tirelessly to do our very best.

To ensure we try to answer as many questions as we can, please read the following Q+A

If we have not answered a question, please contact us.

I HAD AN APPOINTMENT BUT COULD NOT COME DUE TO COVID-19 
All appointments that were booked but unfortunately could not go ahead due to  COVID-19 closures would have received a text message on September 7th 2020 to go onto our waitlist. This waitlist has now unfortunately ended.

WHEN WILL I GET IN?
Unfortunately due COVID-19 restrictions, we cannot tell or advise when you will get an appointment.
If you are on waitlist 1 your appointment is priority as you have missed an appointment, we will then go to waitlist 2, then 3.
All service requests are different, people need certain days and wish to see recommended stylists, so times will vary significantly.

WILL I GET IN BY CHRISTMAS?
Our appointments are slowly filling up and we have roughly 2 weeks left of bookings.
We are trying our best to strategically book while ensuring we remain in accordance with COVID-19 regulations.
We will try our best but unfortunately we will see some people having to wait until 2021

I PAID A DEPOSIT, WHAT HAPPENS TO IT?
If you paid a deposit, we will be more than happy to refund you.
Or you are welcome to hold it in our system for when you are able to come in.

I PURCHASED A RAFFLE TICKET. IS THAT CANCELLED?
The raffle tickets will continue to be sold until they sell out.
The date of the raffle drawn was anticipated for our first day back (September 16th) however, that will be pushed out until our new first day back OR Sunday, November 8th as by the VCGLR law, the raffle needs to be drawn within 3 months.
The prize will not begin for the winner until the first appointment is had.
If you would still like a chance at winning 3 months of free hairdressing, with all proceeds going to Beyond Blue click here

I NEED PRODUCTS, CAN I BUY THEM?
We have a fully functional online store
Click and Collect from the salon will be available from October 28th.
To be directed to our store, click here.

CAN I BUY HAIR COLOUR FROM YOU?
No, It is against manufacturers instructions that we sell to the general public. Please refrain from colouring your hair at home as this will cause more trouble for you when we do reopen.
Packet colours can cause adverse reactions with professional colour.
We are all going to have amazing regrowth, which we cannot wait to fix up and make you feel fresh, believe us when we say the wait will be worth it.
If you need a toner, ask about our Keune Colour masks! 

If we have not answered a question, please contact us.

For our covid appointment policies, please click here.

Thank you once again for your support, we appreciate it and wish we were able to see you, and most importantly pamper you.

Please stay safe, 
Beyond Blonde x